Privacy Policy

Cuppie B.V., located at Nooitgedacht 37, 3701AM Zeist, is responsible for the processing of personal data as described in this privacy statement.

Contact Information:
● Website: https://www.cuppie.nl
● Address: Nooitgedacht 37, 3701AM Zeist
● Phone: 0623888435
● Data Protection Officer: Remco Nieuwenhuis, reachable via remco@cuppie.nl

Personal Data We Process

Cuppie B.V. processes your personal data because you use our services and/or because you provide it to us yourself. Below is an overview of the personal data we process:

● First and last name
● Email address
● Other personal data that you actively provide, for example by creating a profile on this website, in correspondence, and by phone.
● Data about your activities on our website.
● Data about your browsing behavior across different websites (e.g., because this company is part of an advertising network)

We process personal data on the basis of legitimate interest, namely a commercial interest.

Special and/or Sensitive Personal Data We Process

Our website and/or service does not intend to collect data about website visitors under the age of 16 unless they have parental or guardian consent. However, we cannot verify if a visitor is over 16. We encourage parents to be involved in the online activities of their children to prevent data collection about children without parental consent. If you believe we have collected personal data about a minor without consent, please contact us at hallo@cuppie.nl, and we will delete this information.

Purpose and Basis for Processing Personal Data

Cuppie B.V. processes your personal data for the following purposes:

● Sending our newsletter
● To be able to email you if necessary to perform our services
● To give you the opportunity to create an account
● Cuppie B.V. analyzes your behavior on the website to improve the website and tailor the range of products and services to your preferences.

The data subject has given consent to the processing of their personal data for one or more specific purposes.

Automated Decision-Making

Cuppie B.V. does not make decisions based on automated processing.

How Long We Keep Personal Data

Cuppie B.V. does not retain your personal data longer than strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories of) personal data: six months.

Sharing Personal Data with Third Parties

Cuppie B.V. does not sell your data to third parties and only provides it if necessary for the execution of our agreement with you or to comply with a legal obligation. We enter into a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Cuppie B.V. remains responsible for these processing operations.

Cookies or Similar Techniques We Use

Cuppie B.V. only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember your preferred settings, for example. We can also optimize our website with this. You can opt out of cookies by setting your internet browser to no longer store cookies. Additionally, you can delete all information previously stored via your browser settings.

Google Analytics
Cookies from the American company Google are placed via www.cuppie.nl as part of the “Analytics” service. We use this service to track and get reports on how visitors use the website. The privacy policy and terms of use of this service can be found on Google’s website.

Hotjar
Cuppie B.V. uses Hotjar to analyze how www.cuppie.nl is used. Hotjar collects data about the general use of the online platform and is not intended to track individual user data. Through Hotjar, Cuppie B.V. collects information about which buttons are clicked and how far is scrolled.

View, Modify, or Delete Data

You have the right to view, correct, or delete your personal data. You also have the right to withdraw your consent to the data processing or object to the processing of your personal data by Cuppie B.V., and you have the right to data portability. This means you can submit a request to us to send the personal data we have about you in a computer file to you or another organization named by you. You can send a request for access, correction, deletion, data transfer of your personal data, or request for withdrawal of your consent or objection to the processing of your personal data to hallo@cuppie.nl. To ensure that the request for access was made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Cuppie B.V. would also like to point out that you have the opportunity to file a complaint with the national regulator, the Dutch Data Protection Authority. This can be done via the following link: Dutch Data Protection Authority

How We Protect Personal Data

Cuppie B.V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you feel that your data is not properly secured or there are indications of misuse, please contact our customer service or via hallo@cuppie.nl.